Just to say a big thank you to Luke and his partner. They arrived at 7:00am (!!) and had finished by 7:30am. The shutters look fantastic!
Those boys are so good. Prompt, professional, very calm and courteous, totally a credit to your company and very good for business (give them a bonus!). Thank you again.
Elaine Twin Waters July 13, 2016
Thankyou for sending Nigel in the first instance to explain the shutter detail and finish and answer all my queries thereafter.
Thank you to Luke too for doing such a wonderful job with the installation of the shutters allowing for a degree in difficulty with the sizing of the windows etc. He made my day with his knowledge and expertise and the speed with which he installed shutters in 6 rooms and changed a nice alteration into a stunning work of art.
I feel that the shutters have added that perfect finish to the renovation of my unit. Many thanks for employing such really special people.
Rhana Noosa July 13, 2016
We recently purchased shutters & blinds from ‘Factory Direct’. Originally we were just looking to get venetian blinds, until Quinton suggested that some of our windows could have shutters without the price exceeding our budget. We actually wish we’d done all of our windows in shutters.
We were very happy with the service. Our venetians were installed before the shutters because there was a longer wait. The installer was very professional and took the time to vacuum before he left. We will use Factory Direct again when we finish an extension we have planned.
Justin & Kylie Wynum West July 15, 2016
Awnings installed yesterday by Factory Direct Shutters, Awnings & Blinds. Wow, what a difference they have made. The installers Luke & Jason removed our old timber lattice and installed fabric Zip track blinds. Total transformation. Sales person & installers so wonderful to deal with. Very happy.
Tany Beerwah July 15, 2016
I obtained four quotes when deciding on planation shutters for our new home. Factory Direct provided the cheapest price. I normally don’t choose the cheapest quote or the highest, but I was impressed by the sales reps knowledge of his product and the long warranty. They also agreed to a much smaller deposit (others wanted 50%), and there was a two month wait. Factory Direct took just over six weeks to install the shutters. Product looks great. I would recommend them to others,
Loralei Birtinya July 15, 2016
Factory Direct fitted my home with shutters & two external balcony blinds. When the external blinds were fitted, they didn’t cut out the glare as much as the rep said they would. The manager came to my home the next day and suggested we change the colour of the fabric from white to black. I agreed, as I also thought black would look better anyway. He was right – the black fabric has cut out the glare. My wife & I were very impressed by the professionalism of this company whilst dealing with our issue.
Dave Currumbin Waters July 15, 2016
I originally contacted a different company to quote on our retractable fabric awning. They were not confident with the installation and recommended I try Factory Direct, who sent a technician out to look in our roof. Factory Direct made a special bracket, which they installed in our ceiling to accommodate the awning style we wanted. We were very impressed by the professionalism of the installers.
A lot of planning went into the job they did. We are very happy with the job, and also the price we paid. Thanks Luke & Jason.
Charlie Highgate Hill July 15, 2016
I am overjoyed with the shutters, they look really great and the window privacy screens were matched with existing ones to my satisfaction.
Craig was also most helpful, left no mess and ensured correct fixtures were used, even though he had to make another visit.
Carolyn Paradise Point July 16, 2016
We have recently purchased two roller blinds from Justin. One was over a window above a high stair case and the other was in our kitchen. We also needed automation so that the one above the stair case went down in the evening and up in the morning.
The team were great. They explained our options and installed them without hassle. The stair case one was slightly complicated due to the height and position of the stairs but they came up with an innovative way to get them up without problem. Overall, we are happy customers. Will get them to come back and fit an awning later in the year.
Marcy and Dan Ashgrove July 16, 2016
As repeat customers of Factory Direct Shutters, Awnings & Blinds we are pleased to recommend the company, their products and the service they provide. We have found their products, particularly the shutters, to be workable, durable and aesthetically attractive.
The service has been cordial and timely and any advice provided has always resulted in our securing the best product for a particular window space or area.
Richard and Anne Mapleton July 16, 2016
Nothing but praise for Factory Direct. Our back deck has been built in three stages so it was never going to be an easy job to fit blinds around an odd shaped perimeter.
Angela measured up and had the installation guy Craig come out & decide how to do it and check-measure. Blinds arrived – fitted perfectly. Happy Vegemites all round!
Pat and Marlene Pimpama July 16, 2016
I received my shutters yesterday and I had to tell you how impressed I am with them. I would also like to compliment you on your staff. Your rep was very helpful and Issaac your installer would have to be the cleanest and neatest worker that I have ever met. So just wanted to say thank you.
Bronwyn Mooloolaba January 15, 2018
Luke installed the shutters today and I’m delighted with the result. The shutters, service and professional manner of staff has been outstanding.
Louise Sunshine Coast February 27, 2018
Just dropping a line to thank you and your team for the great “service with a smile”. The repaired blind is working beautifully and we were extremely happy with the prompt, friendly and efficient service.
Libby Sunshine Coast February 28, 2018
We are really happy with the awning your workers installed on Monday. It has already proved beneficial, keeping the rain away from the rear of our house since it was installed. It will definitely be great value for money.
Your workers (I think it was Jason and Christian, but may be wrong) were fantastic, putting it up in no time all with the rain pouring down. The awning is going to be great once the sun finally comes out.
Warren & Kathy Gold Coast March 9, 2018
What an awesome team. From start to finish I don’t believe you could improve upon anything.
Love the product, great service, great price.
Thank you from both Brad & myself.
Karen Brisbane March 9, 2018
We had great service from both the person doing the quote (Paul who made helpful suggestions) and Isaac who discussed further work for our house in detail, and made every effort to be clear in his descriptions of options, and also very supportive assistance from the finance department (Nicole) with our payments, which proved to be a bit tricky from our end with various bank difficulties.
Margie Sunshine Coast March 14, 2018
I recently had shutters installed and was very impressed with the installer, Isaac, he was on time, very efficient, even cleaned up …certainly a plus for tradesmen these days.
Marie Sunshine Coast March 14, 2018
We’re happy to share our expertise and recommend the best product options for your situation.